FAQ's

1. Do you offer international shipping? Yes, we offer international shipping to most countries worldwide. Simply select your country during the checkout process, and we'll handle the rest.

2. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. Feel free to choose the option that suits you best.

3. How long will it take to receive my order? Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-5 business days, and delivery can take anywhere from 5 to 20 business days, depending on the destination.

4. Can I track my order? Yes, once your order has been dispatched, we'll provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

5. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us within 5 days of receiving your item, and we'll try to assist you.

6. Are the products on your site authentic? Absolutely! We only source products from reputable suppliers and ensure that everything we sell is authentic and of the highest quality.

7. Do you offer any discounts or promotions? Yes, we frequently run promotions and discounts on our products. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and offers.

8. How can I contact customer support? You can reach our friendly customer support team via email at support@zixoworld.com or through the contact form on our website. We're here to help with any questions or concerns you may have.

9. Do you have a size guide for clothing and apparel? Yes, we provide detailed size guides for all clothing and apparel items to help you find the perfect fit. You can find these guides on the product pages themselves.

10. Can I cancel or modify my order after it has been placed? We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but once an order has been shipped, it cannot be canceled or modified.